01
Students submit clearly
Grievances and feedback can be filed with category, visibility, anonymity, and supporting context.
AI-powered student redressal
Nishaan
A transparent path from student grievance to accountable resolution.
Nishaan helps institutions move beyond complaint boxes: students submit issues, AI prioritizes the signal, staff act through role-based workflows, and the campus can see what is being addressed.
0-100
AI priority scoring
24h-7d
SLA windows
5 roles
Campus workflow
Signed-in
Support board
What the project solves
Grievances should not disappear into inboxes.
The portal creates one shared system of record for students, faculty, HODs, wardens, and administrators. Every submission has context, ownership, priority, status, and a traceable path to closure.
02
AI reads the signal
Nishaan classifies the issue, detects sentiment, flags misuse, and assigns a 0-100 priority score.
03
The right office acts
Submissions route to faculty, HOD, warden, or administrative heads with SLA-backed escalation.
04
Resolution stays visible
Students track status, admins leave audit trails, and public issues can gather campus support.
Anonymous two-way messaging
Students can continue a sensitive conversation without exposing identity outside authorized handling.
Signed-in transparency board
Non-private grievances appear on a campus feed for authenticated users with support votes and live status.
Admin observability
Leadership sees category trends, high-priority load, misuse flags, and campus health insights.
Resolution assistance
Smart suggestions help staff draft replies, plan next actions, and respond with consistency.
Built for both sides
Student trust and administrative control in the same workflow.
Nishaan is not just a student form and not just an admin dashboard. It connects the full redressal loop so concerns can be heard, assigned, measured, and resolved.
For Students
A calm place to report campus issues, track progress, reply to staff, and support public concerns.
- Grievance and feedback submission
- Status history and AI insights
- Anonymous follow-up threads
For Administration
A focused console for triage, ownership, escalation, reporting, and institutional accountability.
- Role-based assignment
- SLA and escalation audit trail
- Analytics for recurring problems
Hackathon demo
Try it with any account
All accounts share the same password:
| Role | Name | User ID (login) | Note |
|---|---|---|---|
| Admin | Dr. Rajesh Sharma | Full system access | |
| HOD | Prof. Anil Kumar | CSE Department | |
| Faculty | Mr. Deepak Singh | Boys Hostel Warden | |
| Faculty | Ms. Priya Mehta | Girls Hostel Warden | |
| Faculty | Dr. Sunita Verma | CSE Faculty | |
| Student | Rahul Gupta | Batch 2022–2026 | |
| Student | Anjali Patel | Batch 2022–2026 | |
| Student | Vikram Nair | Batch 2023–2027 | |
| Student | Meera Joshi | Batch 2023–2027 | |
| Alumni | Sneha Reddy | Batch 2020–2024 | |
| Alumni | Arjun Sharma | Batch 2021–2025 |
Accountability by design
Ready to move every concern toward closure?
Open the portal to submit, manage, or review campus grievances through the same transparent system.